Shipping Policy

Effective Date: August 15, 2023

Thank you for choosing PickleRig.com. This Shipping Policy outlines the terms and conditions related to shipping and delivery of products ordered from our website. By placing an order with us, you acknowledge and agree to the terms stated herein.

1. Shipping Destinations: We currently offer shipping to addresses within USA and Canada with no restrictions. Please note that we DO ship to P.O. boxes via USPS.

2. Processing Time: Orders are typically processed within 1 business days upon receipt of payment. During peak seasons or promotional periods, processing times may be extended, but we will always strive to process orders as swiftly as possible.

3. Shipping Methods: We offer a range of shipping options for your convenience. These options may include standard, expedited, and express shipping. The available shipping methods and associated costs will be displayed during the checkout process.

4. Shipping Times: Shipping times vary based on the chosen shipping method, your location, and other factors. Estimated delivery times for each shipping method will be provided at checkout. Please note that these are estimates and not guaranteed delivery times.

5. Tracking Information: Once your order is shipped, you will receive an email notification containing your tracking number and a link to track the status of your shipment. Please allow up to 24 hours for the tracking information to become available.

6. Shipping Costs: Shipping costs are calculated based on the selected shipping method, destination, and the weight/volume of the items in your order. The shipping cost will be displayed during the checkout process before you complete your purchase.

7. Customs and Duties: International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. Any additional charges are the responsibility of the customer. It’s important to be aware of your country’s customs policies before placing an order.

8. Order Changes and Address Corrections: Please review your order and shipping address carefully before completing your purchase. Once an order has been placed, changes may not be possible. If you need to correct an address or other information, please contact our customer support team as soon as possible. We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Order Tracking and Delivery Issues: If you experience any issues with tracking your order or if you haven’t received your package within the estimated delivery timeframe, please contact our customer support team. We will work to resolve any issues and assist in tracking down your package.

10. Shipping Restrictions: Certain items may be subject to shipping restrictions based on their nature or legal regulations. These items may include hazardous materials, flammable products, or products prohibited by local laws. We will inform you if any shipping restrictions apply to your order.

11. Lost or Damaged Packages: In the unfortunate event that your package is lost or arrives damaged, please notify us within 3 days of the delivery date. We will work with you to initiate a claim with the shipping carrier and provide a resolution.

12. Returns Due to Non-Delivery: If a package is returned to us due to non-delivery (e.g., incorrect address, failed delivery attempts), we will contact you to arrange for reshipment. Additional shipping charges may apply.

13. Contact Information: If you have any questions, concerns, or inquiries about our Shipping Policy or your order’s shipping, please contact our customer support team at 800-667-9189.

This Shipping Policy is subject to change without notice. Please review it periodically for any updates.

Thank you for shopping with PickleRig.com